Refund policy

At BazingoHub, we want you to shop with confidence. If something isn’t right, we’re here to help.

1. Return Eligibility

  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Products must meet our inspection standards before approval.
  • Returns are only accepted for items purchased directly from BazingoHub.

2. Return Timeframe

  • Returns must be requested within 7 DAYS of delivery.
  • Requests made after this period may not be eligible.

3. Refund Process & Timing

  • Once your return is received and inspected, we’ll notify you of approval or rejection.
  • Approved refunds will be processed within [REFUND PROCESSING TIME] to your original payment method.
  • Bank or payment provider timelines may vary.

4. Exchange Options

  • If you prefer an exchange, we can replace your item with the same product (subject to availability).
  • Exchanges must be requested within the same 7 DAYS return window.

5. Damaged or Defective Products

  • If you receive a damaged or defective item, contact us immediately at [help@bazingohub.com] with photos.
  • We will arrange a replacement or full refund at no extra cost.

6. Non‑Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, supplements).
  • Personal care items once opened.
  • Clearance or final‑sale products.
  • Customized or special‑order items.

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • We recommend using a trackable shipping service to ensure safe delivery.